Support

Help Centre

Submit a support request and our engineers will get back to you — typically within 15 minutes.

Submit a Support Request

Complete the form below and a member of our technical team will respond as quickly as possible. For critical outages, please mark the priority accordingly.

Response Times

Critical< 15 min
High< 1 hour
Medium< 4 hours
Low< 24 hours

Other Ways to Reach Us

Sales enquiries: sales@hostfront.com

Technical support: support@hostfront.com

Our support team operates 24 hours a day, 7 days a week, 365 days a year — including public holidays.

Before Submitting

Check the status page for known incidents
Include your account ID if possible
Attach screenshots or logs where relevant